Fulfillment Policy

Fulfillment Policy

Effective Date: January 8, 2025

Pace Set Life provides insurance-related information, consultations, and agency services. We do not sell physical products or instant digital downloads directly through our website. This Fulfillment Policy explains how our services are delivered and what users can expect after engaging with us.


Nature of Services

Pace Set Life operates as a life insurance agency that connects individuals with licensed insurance agents and insurance carriers. Services may include, but are not limited to:

  • Educational information about life insurance and financial protection

  • Initial consultations and needs assessments

  • Assistance connecting with licensed agents

  • Submission of information for insurance review or quoting

No insurance coverage is issued directly through this website.


Service Fulfillment Timeline

After submitting a form, scheduling a consultation, or contacting Pace Set Life:

  • A representative or licensed agent will typically follow up within 24–72 business hours

  • Timing may vary depending on availability, state licensing requirements, and carrier underwriting processes

  • Insurance approvals, policy issuance, and coverage activation timelines are determined solely by the insurance carrier


No Instant Coverage

Submitting information on our website does not constitute:

  • An application for insurance

  • Approval for coverage

  • Activation of a policy

  • A binding insurance agreement

Coverage becomes effective only after approval by the insurance carrier, policy issuance, and receipt of required premiums.


Fees and Payments

Pace Set Life does not collect payment for insurance policies directly through the website unless explicitly stated. Any premiums, fees, or commissions related to insurance products are handled according to the terms set by the insurance carrier and disclosed during the application process.


Refunds and Cancellations

Because Pace Set Life does not sell physical products or instant digital services:

  • Refunds are not applicable for general consultations or informational services

  • Policy cancellations, refunds, or premium adjustments are governed by the insurance carrier’s terms and conditions

  • Clients should review all policy documents for carrier-specific refund, cancellation, or free-look period policies


Communication Delivery

Communications may be delivered via:

  • Email

  • Phone call

  • Text message (if consent is provided)

Delivery times may vary based on availability and volume.


Client Responsibilities

Clients are responsible for:

  • Providing accurate and complete information

  • Reviewing all policy documents before committing to coverage

  • Asking questions to fully understand benefits, limitations, and exclusions


Changes to This Policy

Pace Set Life reserves the right to modify this Fulfillment Policy at any time. Changes are effective immediately upon posting to the website.


Contact Information

For questions regarding this Fulfillment Policy, please contact:

Pace Set Life
📧 info@pacesetlife.com
📞 1(619)609-6223
📍 13601 Preston Road Dallas, Tx. STE 780w

info@pacesetlife.com 

13601 Preston Road
Dallas, TX. 94122

Monday – Friday

10am – 6pm

Saturday & Sunday

Via Phone